Customer Facing:
· Manage a pipeline of assigned deliveries through regular communication with Sales Specialist to align on delivery readiness
· Conduct pre-delivery conversations with customers to confirm delivery details and set clear expectations
· Guide customer through the key features and functions of their Lucid vehicle and tailoring the experience to their needs, whether at a delivery center, virtually, or an offsite location
· Conduct post-delivery conversations with customers to address any questions which may arise after the day of delivery
· Manage a pipeline of lease-end customers to schedule grounding of their vehicle upon lease maturation, scheduling appointments to ensure timely return of vehicles
· Conduct lease-end vehicle intake appointments
· Represent Lucid by articulating our technological, design, and quality advantages over competitors to benefit the custom…
About Lucid · Field Sales and Delivery
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity.