Provider Account Management Intern - Summer 2027

What you'd do

• Shadow account management team members to learn how they build and maintain effective working relationships with physicians, administrators, C-suite leaders, pharmacists, nurses, and other clinic stakeholders.
• Assist with preparation for customer discussions by helping gather information, organize materials, and learn how McKesson services support informed decision-making for provider customers.
• Support account management in preparing for quarterly business reviews and customer meetings, including reviewing trends, GPO optimization opportunities, and relevant business insights.
• Learn the fundamentals of customer retention, distribution agreements, aggregate partnerships, and the broader value McKesson delivers to provider practices.
• Observe how account managers serve as a coordinated resource for McKesson Provider Specialty customers while learning how internal teams support the customer experience.
• Collaborate with internal partners such as Onmark GPO, Clinical Specialists, Customer Success Managers, Customer Care, Medically Integrated Dispensing, Advisory Services, Finance, Pricing, and Operations to understand how cross-functional teams work together to support customers.
• Assist with sales and account support activities under the guidance of account management, including meeting preparation, follow-up documentation, customer research, and internal coordination.
• Develop familiarity with McKesson products, services, systems, customer support resources, and account management best practices.
• Currently pursuing a 4-year degree, preferably with an emphasis in sales, marketing, business management, healthcare administration, or a related field.
• Must be authorized to work in the US unrestricted – This position is not eligible for sponsorship.

What they want

• Prior internship, customer service, sales, healthcare, or business-related experience preferred, but not required.
• Proficiency with Microsoft Office Suite, including Outlook, Excel, PowerPoint, and Word.
• Interest in developing business acumen and learning how analytics are used to identify customer opportunities and trends.
• Interest in the pharmaceutical, healthcare, sales, or account management industry.
• Excellent communication skills, both written and verbal.
• Ability to learn from multiple teams, ask thoughtful questions, and contribute to positive outcomes.
• Organized, accountable, curious, and eager to learn.
• Team player with strong interpersonal skills and a willingness to collaborate across functions.
• Ability to work independently and as part of a team in a fast-paced environment.
• Ability to manage multiple assignments, meet deadlines, and follow through on commitments.