Hadrian is building the most advanced manufacturing platform in the world, and Workforce Development is the team responsible for ensuring our people can keep pace with it. As Hadrian scales, one of the most critical challenges we face is this: the knowledge that makes our manufacturing processes work lives inside a small group of subject matter experts. It is undocumented, informal, and at risk of being lost as the company grows.
The Workforce Knowledge Analyst exists to solve that problem. You will embed with SMEs across Hadrian's manufacturing operations, ask the right questions, and extract the process knowledge that would otherwise never be written down.
What you'd do
- Experience conducting structured or semi-structured interviews with subject matter experts
- Background in journalism, UX research, ethnographic research, technical writing, or documentary production
- Familiarity with a manufacturing or industrial environment
- Experience working in a regulated environment where documentation accuracy has real consequences
- Background in a technical or engineering domain with a genuine interest in knowledge capture and documentation
- Relocation support may be provided for certain situations, based on business need.
- Flexible vacation policy
- Equity
What they want
- Knowledge extraction: you know how to surface what people know but struggle to articulate. You ask questions that go beyond the obvious, follow threads, and document what you find without filtering it prematurely.
- Active listening and observation: you pay close attention to both what people say and what they do. You catch the details and nuances that others miss, and you know that the most important information is often what no one thinks to mention.
- Clear and thorough documentation: you produce written and recorded outputs that are accurate, comprehensive, and organized well enough for someone else to act on without needing to ask follow-up questions.
- Credibility in technical environments: you earn trust with subject matter experts quickly.
- You ask intelligent questions, know when something important is being glossed over, and build the kind of relationships that give you ongoing access to knowledge.
- Adaptability: you move between technical domains comfortably. You do not need to be a domain expert in every capability, but you pick up new processes and environments quickly and adjust your approach accordingly.
What you get
- Medical, dental, vision, and life insurance plans for employees