IT Project Manager I

What you'd do

• Manages small to medium-sized IT projects with oversight and coaching from IT leadership.
• Gathers input from team members on required tasks and translates it into a project plan with tasks, activities, dependencies, timelines, milestones, resource requirements, and deliverables.
• Monitors progress of project activities and ensures all critical implementation criteria are met.
• Coordinates with architects, team leads, resource teams, IT leaders, and sponsors to ensure the project team follows department processes for quality assurance, migrations and promotions, end-user acceptance/validation, training, and support.
• Facilitates project meetings using effective meeting techniques for objectives, agendas, participants, and meeting minutes.
• Develops and maintains reporting dashboards suitable for senior leadership to communicate project status.
• Conducts post-project sessions to identify successful project elements and areas for future improvement.
• Identifies, tracks, and manages risks and mitigation plans within assigned projects, escalating as appropriate. Identifies, tracks, and manages issues to resolve within assigned projects, escalating as appropriate.
• Determines the scope of the problem/project through collaboration with the executive project sponsor, key users, and system and application analysts.
• Collaborates with technical team leads and/or resource managers to assign appropriate resources to the project.
• Obtains necessary approvals.
• Provides status reports to steering committees.
• Utilizes a variety of project management methodologies as appropriate to the project.
• Manages project scope and timeline using appropriate governance bodies and Project Office leadership direction.
• Keeps current with business and strategic goals.
• Understands other University service providers.
• Stays apprised of team roles, processes, tools, and architecture to better understand how the team works together to meet users' needs.
• Attends webinars, reads case studies and white papers, and participates in other opportunities to further refine skills and stay apprised on project management topics.
• Builds and maintains internal departmental relationships.
• Makes presentations to staff on work-related issues. Serves on committees and attends meetings as requested.
• Other duties as assigned.
• Certified Associate in Project Management (CAPM) upon hire preferred
• Portfolio Management Professional (PMP) upon hire preferred

What they want

• Bachelor's degree in related discipline such as Project Management, Business Administration, Information Technology or Engineering and 3 years of related experience required
• Or equivalent combination of education and experience
• Experience in healthcare or higher education field preferred
• ServiceNow, JIRA, Smartsheet, Clarity PPM or Project Portfolio Management (PPM) software experience preferred
• Detail-oriented with a proven ability to manage projects required
• Excellent communication (written and verbal), presentation, analytical and problem solving skills required
• Extensive computer literacy, including Microsoft Project, Teams and Powerpoint preferred