The Hospitality Associate position is responsible for supporting food and beverage production, presentation, and guest service operations within Hospitality Services. This role prepares and presents menu offerings in accordance with standardized recipes and cycle menus while operating kitchen, service, and point-of-sale equipment as assigned. The Hospitality Associate maintains cleanliness, sanitation, and safety standards in all assigned work areas and contributes to a positive guest experience through efficient service and operational support.
This position supports daily operations by monitoring product quality, assisting with guest flow, maintaining operational records, and addressing routine operational concerns.
What you'd do
- Prepare, present, and serve food and beverage offerings according to standardized recipes and cycle menus.
- Operate kitchen equipment, service equipment, and point-of-sale systems as assigned.
- Maintain proper product presentation, portioning, temperature, and service standards.
- Support efficient guest flow and overall operational effectiveness.
- Maintain cleanliness and sanitation of kitchen, service, and dining equipment and work areas.
- Comply with state and local health codes, food safety regulations, and Hospitality Services standards.
- Identify, report, and correct sub-standard safety and sanitation practices.
- Wear and utilize required personal protective equipment (PPE) as necessary.
- Maintain and launder departmental uniforms in accordance with the Hospitality Handbook.
- Participate in onboarding, orientation, and training of team members and student employees.
What they want
- Provide superior guest service in designated dining and service areas.
- Monitor product quality including appearance, temperature, patron counts, and sanitation standards.
- Communicate customer feedback, suggestions, and operational concerns to supervisors.
- Assist in resolving operational issues while maintaining a professional appearance and demeanor.
- Minimum of 1 year experience in food service, hospitality, retail dining, or related service environment.
- Equivalent combination of education and experience may be considered.
- Knowledge of food service techniques, sanitation, and food safety standards.
- Ability to provide excellent guest service in a fast-paced environment.
- Strong ability to multitask and self-prioritize.
- Ability to operate kitchen, service, and point-of-sale equipment.
- Starts
- 2026-08-31