Field Service Representative (FSR), Counter Intrusion

Anduril · Programs : Deployments : Technical Operations

Pay: $113,000–$155,000/yr
Where: Costa Mesa, California, United States
Posted: May 13

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

What you'd do

Support military defense projects by executing technical operations, conducting field maintenance, providing customer field support and training
Tackle complex issues related to hardware, software, and networking in unstructured situations, driving them to resolution
Communicate field issue status to internal and customer teams, keeping them informed.
Support the development and implementation of comprehensive operational and logistical plans for various events
Ensure high availability and performance of defense systems
Maintain support plans for hardware and software
Assist in event planning and resource allocation, keeping key stakeholders informed about Technical Operations requirements
Incident response root-cause analyses (RCAs) for defense systems in the field
Conduct post-incident reviews and implement preventive measures
Maintain up-to-date documentation

What they want

3+ years of experience of strong problem solving in unstructured environments at the interface of hardware, software, and networking.
Ability to climb towers to install, maintain, and repair sensor equipment and components including cameras, radars, and Pan Tilt Units (PTU).
Strong mechanical aptitude to troubleshoot and repair critical site infrastructure including generators, solar power systems, and hydraulic systems.
Experience performing preventative maintenance on tower structure components including guy wires, anchors, lightning protection systems and other structural elements to ensure integrity and safety.
Experience operating specialized equipment including aerial lifts and forklifts.
Ability to travel to remote regions of the world for up to two months at a time (at least 50% of the year).
Ability to relocate, if not already local to be onsite in Costa Mesa, CA
Eligible to obtain and maintain a U.S. Top Secret/Secret clearance.

What you get

Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an @anduril.com address.
Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency.
If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to contact@anduril.com.

About Anduril · Programs : Deployments : Technical Operations

Anduril’s Deployment Operations group is seeking a Field Service Representative (internally known at Anduril as Technical Operations Engineer) to join our Counter Intrusion team. This is a Costa Mesa based role and not eligible for remote/hybrid work. As a member of Anduril’s Technical Operations team, you will be responsible for deploying and supporting Anduril’s products all over the world.