Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. Bitwarden makes it easy for all users to extend robust security across their devices with password management, secrets management, and passwordless and passkey innovations. The company is headquartered in Santa Barbara, California. Learn more at bitwarden.com.
As an outbound Sales Development Representative (SDR) at Bitwarden, you will play a pivotal role as a Product Specialist, acting as the first point of contact for potential customers. Your responsibilities will include developing a deep understanding of our sales process, researching leads, initiating new relationships, and setting the stage for our sales team's success.
What you'd do
- Generate sales leads by effectively prospecting and engaging potential Mid-Market and Enterprise clients through outbound outreach.
- Manage and maintain an outbound sales pipeline, ensuring optimal lead and prospect qualification.
- Identify and respond to potential client’s needs and suggest appropriate solutions.
- Follow the sales playbook to guide sales leads through an Account Executive-led buying process.
- Adhere to service-level agreements on lead outreach and follow-up intervals.
- 2+ years of outbound sales experience as a Sales Development Representative in the technology / SaaS space.
- Experience using a CRM tool such as HubSpot, Outreach, or a similar engagement tool.
- Experience using prospecting tools like LinkedIn Sales Navigator, ZoomInfo, or similar, particularly in Enterprise B2B environments.
- Strong verbal communication skills with the ability to quickly articulate technical information concisely.
- Effective problem-solving abilities, coupled with strong time management and organizational skills.