Handshake was founded on a simple belief that everyone deserves a path to a great career, regardless of where they went to school or who they know. Today, we power 25 million job seekers, 1 million+ employers, and 1,600 educational institutions.
In 2025, we started Handshake AI and built the fastest-growing AI data business in history. We work directly with frontier AI lab researchers to create evaluations, publish benchmarks, and push the boundary of data. We’ve grown from $0 to ~$1B run rate and pay ~$60M to over 30K individuals every month.
Handshake is hiring a Program Manager to support our Employer Customer Success team in driving adoption, retention, and expansion of our platform. In this role, you will collaborate closely with Account Managers and Customer Success Managers to help our premium employer partners achieve their early talent hiring goals.
What you'd do
- 4+ years relevant work experience, preferably in customer facing SaaS, recruiting, implementation, or professional services roles.
- The ability to understand customer business goals and recommend new approaches, strategies and ways to drive adoption and help them hit their hiring targets or solve complex challenges.
- An understanding of ever-evolving needs of a dynamic, growing start-up organization
- The ability to thrive in ambiguity and work quickly, but not rush
- Excellent communication and relationship management skills, including experience presenting to stakeholders and leading training sessions.
- Strong communication and relationship management skills
- Strong project management skills and experience owning and driving projects end to end
- Strong analytical and critical thinking skills
- Experience collaborating cross-functionally across teams such as sales, product, and marketing.
What you get
- Shape how every career evolves in the AI economy, at global scale, with impact your friends, family and peers can see and feel
- Partner hand-in-hand with world-class AI labs, Fortune 500 partners and the world’s top educational institutions
- Work together with engineers, scientists, operators, and more from Palantir, Meta, Scale AI, and former YC founders
- Build a massive, fast-growing business with billions in revenue