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Summer 2027 IT Field Services Intern
First National Bank
- Hours
- Part time
- Where
- Pittsburgh, PA
- Apply by
- End Date: October 17, 2026
- Posted
- Sep 2
Primary Office Location:
626 Washington Place. Pittsburgh, Pennsylvania. 15219.
Join our team. Make a difference - for us and for your future.
Internship Overview/Summary:
FNB's IT Field Services internship provides hands-on experience supporting end-user technology across branch, corporate, and operational environments. Interns gain exposure to frontline IT support through the Tech Bar, endpoint device deployments, asset management, ticket management, and in-person customer support activities.
Working alongside experienced IT Field Services professionals, interns will help support device refresh initiatives, new hire onboarding, hardware inventory management, and walk-up technical support.
What you'd do
- Deadline to submit application: October 17. 2026
- Paid Internship
- No Corporate housing is offered and/or available
- Assist with deployment, configuration, and setup of laptops, monitors, peripherals, and mobile devices for new hires, refresh programs, and office moves.
- Provide first-level technical support through the Tech Bar and field support activities by assisting users with common hardware, software, and peripheral issues.
- Support IT asset management activities by updating inventory records, tracking equipment assignments, assisting with asset collection efforts, and maintaining accurate documentation.
- Update and maintain service requests, incident tickets, deployment records, and related documentation within the IT service management platform to support operational reporting and compliance requirements.
- Assist with conference room and meeting technology support, including basic troubleshooting of audiovisual and collaboration tools.
- Participate in process improvement initiatives, documentation updates, knowledge base maintenance, and other operational projects that enhance service delivery and user experience.
- Participate and attend FNB related events/trainings that are scheduled for all Summer InternsLearning Objectives
- Starts
- 2026-09-01