Advanced Analyst, Workforce Planning

Pilot Company · Human Resources (HR)

Hours: Full-time
Where: Knoxville, TN
Posted: Sep 15

Serves as a subject matter expert for Workforce Planning, partnering with senior leaders across Operations, Finance, HR, and Technology to define and drive workforce planning initiatives. This role establishes enterprise workforce planning frameworks, leads complex scenario modeling, and shapes workforce decision-making across field and corporate populations.

Acts as a strategic advisor to leadership on workforce strategy, workforce optimization, and workforce transformation, while influencing the integration of workforce planning capabilities into enterprise processes and technology platforms, including Workday and UKG.

What you'd do

Supports workforce planning strategy and frameworks, establishing standards for labor forecasting, workforce demand and supply planning, and scenario modeling across all major business functions.
Participated in sessions with senior business and functional leaders to shape workforce strategy, translating long-term business objectives into integrated workforce plans, investment decisions, and operating models.
Leads highly complex workforce scenario modeling efforts, anticipating business, operational, and labor market changes and developing forward-looking solutions related to growth, workforce optimization, organizational design, and workforce risk.
Synthesizes enterprise-wide workforce insights, integrating data across turnover, hiring, productivity, scheduling, and capacity to identify trends, risks, and opportunities that influence executive decision-making.
Drives the advancement of workforce planning capabilities and technology enablement, influencing the design and adoption of Workday, UKG, and analytics solutions to support scalable, enterprise workforce planning.
Supports the ideation and creation of executive-level narratives and recommendations, influencing senior leadership decisions on workforce strategy, labor investments, and organizational priorities.

What they want

Bachelor's degree or equivalent required
Master's degree preferred
Minimum ten years of experience in workforce planning, workforce analytics, operations strategy, finance analytics or related field
Enterprise Workforce Planning Strategy and Framework Development
Advanced Scenario Modeling and Forecasting Techniques
Workforce Optimization and Labor Economics
Organizational Design and Transformation
Workday, UKG, or enterprise workforce technology ecosystems
Executive storytelling and influencing at senior levels
Experience operating in complex, large-scale, field-based environments

About Pilot Company · Human Resources (HR)

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 43 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins.