SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
AI at SharkNinja
At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it.
What they want
- Developing user-relevant design targets for product performance and user experience — human factors, touchpoints, KPIs, and Consumer Satisfaction Indicators — and championing them to engineers, industrial designers, and commercial marketers
- Acting as a product “expert” for cross-functional questions, and assisting with new product setups, product information management, and competitive landscape development
- Supporting qualitative and quantitative research, designing and refining research tools such as surveys and discussion guides, and translating unmet and latent needs into clear recommendations for new products and features
- Building customer personas and journey maps, identifying whitespace opportunities and consumer pain points, and monitoring competitors and market trends to inform positioning
- Supporting the post-purchase consumer journey — replacement component specifications, self-service content, and consumer-facing artwork assets
- Culinary testing and hero recipe development alongside food scientists and research chefs, evaluating performance and quality for launches such as the Ninja Creami, Crispi, and Luxe Café
- Recording test results accurately and synthesizing insights into stories that influence brand, product, and executive strategy
- Translating consumer insights into bold, user-centered design solutions through sketches, illustrations, and high-fidelity renderings
- Creating product designs in SolidWorks or Rhino, producing renderings in KeyShot, and collaborating with Engineering to deliver clean, production-ready CAD files
- Specifying the full look and feel of a product — surface finish, color, material, texture, and branding — and creating, tracking, and maintaining color specifications (ID SPECS)