Store Operations Specialist - Back of House Operations

Burlington Stores

Hours: Full time
Where: 00000 - Burlington Corporate Office
Posted: Sep 14

Position Overview

The Store Operations Specialist - Back of House (BOH) Operations role provides analytical, reporting, validation, and process support for BOH initiatives that affect merchandise movement from the back-of-house to the salesfloor and the ongoing maintenance of that merchandise.

This role supports key store-execution processes including BPOD freight receiving and processing, Item Disposition, Markdowns, Bplanner+, Tasks validations, and other BOH routines. The Specialist reviews submissions, validates execution, identifies trends and outliers, and delivers actionable insight that helps Field Leaders and store teams close gaps in operational execution.

The Specialist also leads freight management and supply chain coordination by helping ensure delivery adjustments and labor funding credit requests exceptions are reviewed, documented, and communicated accurately.

What you'd do

>5 years of experience in store operations
>3 years of experience in retail process development a plus
Ability to drive change in stores at national scale retail
Experience in developing functional partnerships among diverse stakeholders
Proficiency in writing SOPs, training documents and communications
Track record of launching and driving adoption of process changes
Demonstrated problem solving, people management, and communication skills
Basic proficiency in Microsoft Word and PowerPoint, with the ability to efficiently create and format documents and develop fact-based presentations that support decision-making
Intermediate proficiency in Microsoft Excel preferred, including the ability to manage large datasets using sorting, filtering, VLOOKUPs, and PivotTables, as well as build charts and create formulas using IF statements and conditional formatting

Starts: 2026-09-14