OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.
We are seeking a Operations Program Manager (OPM) to serve as the single-threaded operational leader for new hardware introductions (NPI) and production ramps across OpenAI’s AI infrastructure systems.
This role combines hands-on execution with strategic ownership.
What you'd do
- Act as the single-threaded owner for operational readiness across NPI and ramp, accountable for outcomes from early bring-up through sustained production
- Translate OpenAI’s infrastructure strategy and engineering objectives into clear operating plans, execution priorities, and decision frameworks
- Drive alignment across Engineering, Operations, Strategic Sourcing, Finance, Capacity Planning, and Executive stakeholders by framing tradeoffs, risks, and recommendations
- Proactively identify inflection points where decisions or investments are required to protect long-term scale, reliability, or cost targets
- Influence operational strategy with manufacturing partners by setting expectations on execution rigor, accountability, and continuous improvement
- Drive overall NPI build readiness, including material accountability, manufacturing and test readiness, product data availability, factory infrastructure, and qualification plans
- Lead transition activities from NPI to mass production, partnering closely with Sustaining Operations teams to ensure seamless ownership transfer
- Translate engineering requirements into actionable, factory-ready plans with tier-1 manufacturing and integration partners
- Lead cross-functional build and debug cadences; ensure issues are clearly owned, aggressively driven, and formally closed with root cause and prevention
- Drive factory and deployment ramp readiness, including throughput, site readiness, yield targets, quality controls, and reliability gates