Admissions and Academic Program Coordinator, School of Music

What you'd do

• Support the Undergraduate Assistant Director in administering undergraduate music programs serving more than 300 students.
• Maintain confidential student records and provide information and guidance to students, parents, faculty, other departments, and external constituents.
• Manage student enrollment activities, including department-controlled course registration, drop/add processing, music minor enrollment, and resolution of complex enrollment issues in collaboration with the Registrar's Office.
• Monitor and maintain academic records and reporting through University systems, including LionPATH, and coordinate administration of Student Rating of Teaching Effectiveness (SRTE) evaluations and other program statistics.
• Review student records to verify completion of graduation requirements.
• Manage a complex academic scheduling operation supporting approximately 420 course offerings during each fall and spring semester and 15 summer courses.
• Coordinate course scheduling and classroom assignments through LionPATH and 25Live by CollegeNET, including course setup, space assignments, course controls, exam scheduling, and resolution of scheduling conflicts.
• Collaborate with University offices and faculty to support curriculum administration and implementation of new courses.
• Collaborate with School of Music, College, and University recruitment partners to support undergraduate recruitment and admissions efforts.
• Serve as a primary point of contact for prospective students, current students, families, counselors, and visitors by providing guidance on admissions, enrollment, and onboarding processes.

What they want

• Proficiency in Microsoft Office 365, including Excel or equivalent spreadsheet software, with the ability to manage, analyze, and interpret complex datasets and reports
• Outstanding organizational skills, with the ability to manage multiple projects and priorities simultaneously
• Effective written and verbal communication skills, with the ability to convey information clearly across a range of formats
• Commitment to working collaboratively as part of a team and contributing to a positive, service-oriented work environment
• Excellent interpersonal skills; driven to provide high-quality customer service
• Inclusive and respectful when working with others
• Knowledge of music or other arts' higher education curriculum or recruitment/admissions processes
• Demonstrated administrative experience in a higher education or academic setting
• Ability to work effectively in a fast-paced environment while handling sensitive and confidential information with discretion