Sales Development Representative | Austin, TX | Remote

Grafana Labs · Sales Development

Where: United States (Remote)
Posted: Sep 24

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital.

What you'd do

Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends
Follow up on inbound leads effectively and efficiently
Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts; our top SDRs are confident and effective on the phone
Use Salesforce and Grafana dashboards for lead and account management and research
Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn
Drive effective discovery conversations to understand users’ needs and goals in to provide them the appropriate resources and communicate how Grafana can help them
Consistently meet new business opportunity and pipeline targets
Collaborate with cross-functional teams such as marketing and sales to win as a team
Located in Austin, TX
Open to feedback and coaching, always looking for ways to improve