Front Desk Administrative Assistant (Part-Time)

What you'd do

• Manage the reception desk, providing a friendly greeting to visitors, answering and directing phone calls, taking messages, conducting facility tours, and processing incoming and outgoing mail.
• Build and manage shift schedules for part-time field staff in the scheduling app, strategically assigning employees based on capabilities, availability, and project needs.
• Coordinate coverage with Project Coordinators and the Facility Supervisor for test prep, warehousing, test execution, and other tasks.
• Maintain the Consumer Testing Calendar, confirming site availability, updating projects based on sales requests, and monitoring project status to ensure accurate visibility.
• Assist the operations team and part-time staff with time entry, training, and technology support as needed.
• Support project A/V needs, including creating client accounts and editing videos in the internal A/V system.
• Update reports and maintain the field operations project tracker to allow Project Coordinators and the Operations Director to monitor billable time for active projects against the allocated budget.
• Assist with filing PCCs (Project Change Control requests) or other change documentation as needed.
• Provide critical support to the Operations Director, including scheduling, meeting notes, time tracking, expense reporting, filing, scanning/copying documents, and assisting with office events.
• Assist with special projects, including procurement, on-site research support, administrative tasks, culture committee event setup and cleanup, and other organizational needs as required.
• Stock, organize, and assist with general office cleaning to maintain a clean and orderly environment.

What they want

• High school diploma required; Associate or Bachelor’s degree preferred.
• 1+ years of experience in office administration, reception, event coordination, or operations preferred.
• Open to entry-level candidates with relevant coursework, internships, or part-time experience who demonstrate strong organizational, communication, and problem-solving skills.
• Willingness to learn, adapt, and take initiative in a fast-paced, hands-on environment is essential.
• Valid Driver’s License and Proof of Insurance
• Authorization to work in the United States indefinitely without restriction or sponsorship
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Apple products.
• Working knowledge of cloud-based applications and the internet.
• Experience using Excel or other spreadsheet/analysis software to track, analyze, and report project metrics.
• Familiarity with operational platforms such as Microsoft 365, Salesforce, or Adobe is a plus.

About Eurofins · Testing & Laboratory

SAM is a fast-growing and global sensory and consumer research consultancy. Our mission is to allow consumers a voice in the development of outstanding food, beverage, pet, and health & beauty products so as to create high quality and memorable experiences. We help our clients: