The board
Rho · GTM- Where
- NYC
- Posted
- Aug 28
Rho is the modern banking platform built for the AI era. Startups and growth-stage companies can open accounts in minutes, issue cards, manage expenses, pay bills, and close the books – all in one connected platform backed by real human support.
Rho is building a revenue engine for our SMB segment, and you're running it day to day. You'll work every warm/inbound SMB lead within 5 minutes of it hitting the pipeline, run a reactivation motion against dormant SMB accounts, and close and fund lower-value SMB deals yourself. You'll also book meetings on higher-value opportunities for the closing team, and run the weekly plays Growth/Marketing sets so we can test what actually moves SMB pipeline. This isn't a queue-watching seat: you're expected to build and improve the tooling that makes speed and reactivation work at scale, not just grind them by hand.
What you'd do
- Respond to every warm/inbound SMB lead within 5 minutes. This is a hard SLA we track weekly, not an aspiration.
- Own the tooling behind that SLA: routing, alerting, and follow-up automation, so speed is engineered into the system, not dependent on someone watching a queue.
- Run the weekly play the Growth/Marketing lead sets, whether that's a new outbound angle, a channel test, or a messaging variant, and report back what worked. You're the one testing our hypotheses in market, every week.
- Book meetings for the closing team on higher-value SMB opportunities.
- Close and fund lower-value SMB deals yourself, start to finish, including getting the account actually funded.
- Continuously improve your own CRM workflows, sequencing, and outbound tooling. Leave it better than you found it each quarter.
What they want
- Demonstrated technical proficiency: something concrete you've built or shipped (an app, a tool, a side project). We expect you to apply that instinct here by automating your own pipeline, not just working it by hand.
- A background suited to fluency in complex financial topics (e.g., a finance degree or equivalent), paired with genuine confidence in cold-calling situations: public speaking, competitive/club sports, or similar reps of putting yourself out there under pressure.
- Evidence, not a story: prior quota attainment, high-volume rejection tolerance, or a specific example of coaching feedback that changed how you worked within a week.
- Comfortable running a new play every week and reporting honestly on what didn't work, not just what did.
- Comfortable owning a number in an undefined, early-stage motion, including comp and quota being re-cut as the role matures.