Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.
Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.
We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good.
What you'd do
- Develop and maintain comprehensive working knowledge of assigned Life & Annuity product, inforce, illustration, policy administration, and related application environments.
- Independently analyze business and technology needs and translate them into clear requirements, user stories, acceptance criteria, process flows, test scenarios, and implementation plans.
- Perform impact analysis for product changes, inforce enhancements, platform upgrades, regulatory requirements, integrations, production issues, and modernization initiatives.
- Evaluate complex system and process issues, identify root causes and dependencies, and recommend effective solution approaches using available business and technical information.
- Apply sound judgment to determine appropriate actions and exceptions within established policies, procedures, architectural standards, and delivery practices.
- Own assigned analysis and delivery activities from initial discovery through testing, implementation, release readiness, and post-production support.
- Advise business and technology stakeholders on application capabilities, system impacts, dependencies, risks, testing considerations, and implementation options.
- Coordinate activities across internal teams and vendor partners, proactively managing dependencies, open questions, risks, testing needs, and delivery commitments.
- Partner with Product & Inforce leaders, product owners, architects, developers, quality engineering, infrastructure, security, vendors, and business stakeholders to resolve complex delivery and production issues.
- Create and maintain process documentation, system documentation, runbooks, decision records, and knowledge-transfer materials that strengthen organizational understanding of Product & Inforce systems.
What they want
- Bachelor's degree in Computer Science, Information Systems, Actuarial Science, Mathematics, Business, Finance, or a related field and 5 or more years of related experience; advanced degree and 2 or more years of related experience; or 9 or more years of total equivalent relevant work experience.
- Demonstrated experience in Life & Annuity insurance, financial services technology, actuarial systems, illustration systems, product systems, policy administration, business systems analysis, product implementation, or related technology delivery.
- Working knowledge of Life & Annuity products and one or more related domains such as inforce processing, illustrations, policy administration, actuarial systems, product configuration, commissions, or distribution systems.
- Demonstrated ability to analyze complex business processes, system logic, data flows, calculations, rules, integrations, dependencies, and downstream impacts.
- Experience independently developing requirements, user stories, acceptance criteria, process documentation, test scenarios, implementation plans, or production-support analysis.
- Demonstrated ability to evaluate complex issues, work effectively with incomplete information, identify alternatives, and recommend practical solutions.
- Experience coordinating work across business stakeholders, application teams, vendors, architecture, infrastructure, security, and quality engineering.
- Strong analytical thinking, problem-solving, written and verbal communication, and stakeholder-management skills.
- Ability to independently manage assigned deliverables while escalating significant risks, exceptions, and decisions appropriately.
- Must have lawful authorization to work in the United States without current or future visa sponsorship.