Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life.
What you'd do
- Owning and prioritizing a named book of enterprise accounts (2,000+ employees) in partnership with Enterprise Account Executives across North America
- Generating new business pipeline through high-quality, multi-threaded outreach across phone, email, LinkedIn, and events, targeting multiple stakeholders within the same account
- Engaging senior and executive-level buyers (VP, C-Suite) with relevant, insight-led messaging tailored to their business and industry
- Running account-based prospecting strategies — not just single-prospect outreach — building a view of the full buying group before engaging
- Providing a best-in-class experience for Fin’s prospective enterprise customers throughout the outbound process
- Maintaining deep knowledge of Fin’s product, enterprise use cases, and market positioning
- Partnering with Enterprise AEs to align on account strategy, territory planning, and pipeline reviews
- Working cross-functionally with Marketing, Sales Operations, and Product to improve processes that directly impact enterprise pipeline generation and conversion
- Engaging in team development and mentoring of newer BDR teammates
- Strong desire to build a career in sales, with a goal of growing into an Account Executive or senior closing role
What they want
- Bachelor’s Degree preferred
- Familiarity with these systems and tools: Salesforce (SFDC), Outreach, 6sense, ZoomInfo, LinkedIn Sales Navigator, Cognism