The board
Veeva · Product Support- Hours
- Full-Time
- Where
- New York - New York City
- Posted
- Feb 23
Crossix is positioned at the center of big data, innovative technology, media, and life sciences. Our mission is to empower life sciences companies with the data and insights they need to drive DTC and HCP marketing effectiveness and, ultimately, better patient outcomes. As part of Veeva, the Crossix team offers the agility of a high-growth team with the stability of a global leader.
We are looking for a Media Data Operations Associate who has experience in operational roles dealing with media exposure data, measurement, and associated technologies. In addition, a successful candidate will have strong attention to detail, an affinity for increasing efficiency using standardized and scalable workflows, an insatiable appetite to learn, and an eagerness to join a growing team.
What you'd do
- Own operational set up and ongoing monitoring tasks to ensure successful media measurement solutions for customers.
- Configure media inputs to support campaign set up. Create and distribute digital media and website tags.
- QA media inputs before and throughout campaign launch, ensuring necessary information is complete and accurate.
- Monitor the delivery, ingestion, and data quality for media exposure data from different partners.
- Troubleshoot issues with exposure data directly with external stakeholders, including media agencies and media owners.
- Support customer success by suggesting process improvement, innovation, and efficiency across Crossix operations.
- Provide pre- and post-implementation support to internal and external stakeholders including agency partners, publishers, and internal cross-functional teams.
- Join kick-off calls and ad hoc calls with clients to understand advertising specifications and discuss custom or complex set ups.
- Support technical inquiries and requests from Client Services to bridge the gap between technical operations and account management.
What they want
- 2+ years of experience working in an operational role, preferably at a media agency or publisher
- Experience working with or in ad operations, digital media analytics, or project management
- Advanced Microsoft Excel skills (pivot tables, VLOOKUPs, etc.)
- Experience supporting media campaign setup, including data operations and tag management
- Exceptional attention to detail with strong critical thinking skills
- Experience working with external partners coordinating across teams
- Strong communication skills, as well as an affinity for explaining complexity through process flows and operational workflows while documenting changes
- Ability to multitask with effective resolution management in a fast-paced, growing environment
What you get
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
- Base pay: $70,000 - $85,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role.
- Please note that actual salaries may vary within the range above or below, depending on experience and location.
- We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions.
- This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.a