The board
- Where
- Raleigh, NC
- Posted
- Sep 15
Relay is the Intelligent System of Action for the physical economy. While the digital revolution has often left the deskless workforce behind, we are closing that gap by transforming analog frontline operations into a data-rich, AI-powered ecosystem. We aren't just selling radios, we’re building the digital foundation for the 80% of the global workforce that doesn't work at a desk.
What you get
- A Proven Winner: Join a hyper-growth company trusted by over 10% of the Fortune 500, continuing to move upmarket with massive impact.
- High Value, High Impact: With 47% of our revenue from $100K+ ARR customers and 135% Net Revenue Retention (NRR), you'll be joining a company rooted in value creation.
- Market-Leading Innovation: The Relay platform captures 1 billion new data points weekly and features award-winning AI tools like TeamTranslate™, with 500% YoY growth.
- World-Class Leadership: Our stellar leadership team is built to help us scale toward our next major milestones.
- The Relay Culture: We’re dedicated to helping you do the best work of your life (BWIML), investing in your growth through L.I.T., living our CHASE values, and learning from incredibly talented, supportive teammates who make the work (and the wins) better every day.
- Provide high-quality support to customers with inquiries related to the quote-to-cash and accounts receivable processes
- Serve as a key operator within Relay's billing and collections operation, spending a significant portion of each day on outbound collection calls and other high-touch communication channels to drive timely receipt of receivables
- Own the timely application of customer payments, ensuring that we are closing the quote-to-cash loop promptly and providing the most accurate account balance feedback to customers during the collection process
- Be prepared to assist with the submission of customer orders and the starting of service contracts in a timely and highly accurate way
- Be prepared to assist with auditing customer contracts to ensure accuracy with billing processes
About Relay · Accounting & Finance
Our culture hinges on Relayers getting LIT up in an environment that fosters Learning, Impact, and Teamwork, where we CHASE the best work of our lives. We call this BWIML (Best Work In My Life). At Relay, we offer: The future of frontline work is being built here. Come build it with us. We can’t wait to hear from you. We use AI tools to transcribe and summarize interviews for internal hiring purposes.