Inside Sales Specialist

What you'd do

• Serves as the primary customer contact for AHP and implements programs within an assigned geographic area and/or account base to maximize product pull-through and distribution while minimizing service-level issues.
• Initiates proactive outreach to AHP customers to grow sales revenue and strengthen customer relationships.
• Independently conducts pre- and post-call research and planning, establishes objectives for each interaction, and anticipates customer needs.
• Meets or exceeds monthly sales and activity goals established in partnership with the manager, including call volume, revenue, and margin objectives.
• Develops a thorough understanding of customer needs through consultative dialogue and maintains knowledge of market conditions and customer-specific competitive dynamics.
• Demonstrates consistent follow-through in customer interactions, tailors sales messages to customer needs, and conducts timely follow-up to capture additional business and revenue opportunities.
• Maintains accurate, current records of account’s activity, customer and contact information, results, and interactions in the CRM (Salesforce) and other designated sales management tools.
• Partners with AHP Strategic Account Managers and the National Accounts team to support product access, communicate new product launch information relevant to assigned customers, and execute team-based strategies that maximize sales opportunities within designated strategic hospital and institutional systems.
• Develops ideas for future customer calls and engagement activities.
• Monitors and analyzes reports and data to measure the profitable growth of AHP products and develops and implements strategies to sustain that growth.