Job

Housing Assignments Coordinator

University System of New Hampshire

Apply at University System of New Hampshire

Hours: Full time
Where: University of New Hampshire – Main Campus
Posted: Sep 14

Under general supervision of the Assistant Director of Housing (Occupancy Management), the Housing Assignments Coordinator provides dynamic and complex administrative and operational support for the management of UNH’s year-round on-campus housing occupancy. With an emphasis on quality customer service, perform a variety of duties in support of service to students, including using independent judgement in applying and adapting departmental and institutional guidelines, policies and procedures.

Duties/Responsibilities

What you'd do

Assign and manage housing occupancy for an on-campus undergraduate and graduate student population of approximately 6,650 beds across 53 University-owned residence halls and apartment complexes.
Manage student room change requests in partnership with live-in professional staff.
Serve as point-of-contact for the on-campus housing waitlist.
Based on occupancy levels and availability, make and manage waitlist offers, acceptances and assignments.
Work with UNH Student Accessibility Services to provide housing accommodations for students with disabilities, including approving and maintaining records for emotional support animals (ESAs).
Assist with special populations, including early arrivals, athletes, international students, late move outs, break housing exceptions.
Responsible for reviewing cancellation requests and the daily inactive student report.
Process approvals, denials, and cancellations for students on these lists.
Working with multiple University departments (Residential Life, Registrar, Student Accounts, Dean of Students, Study Abroad, etc.) and data systems (i.e. Workday, StarRez), confirm students' status with university to determine approvals.
Help design and implement various housing application and selection processes.

What they want

High school graduation and five years of related experience involving progressive responsible duties requiring high customer service, discretion and independent judgement or Associate’s Degree and three years of related experience or a combination of higher education and related experience equal to five years.
Work experience in college/university environment.
Customer service and office management experience
Demonstrated ability to work independently and implement problem-solving tactics.
Accuracy and attention to detail while working in a fast-paced, multi-tasking environment.
Knowledge of computer and office applications.

Starts: 2026-09-14