Northwood is a modern space infrastructure company bringing the benefits of space to the masses through advanced communications technology. We are building a global network of phased array ground stations that enable real-time, reliable communication for satellite missions such as national security, global connectivity, and disaster response. With a vertically integrated approach, Northwood designs, builds, and rapidly deploys scalable systems that power the next generation of space missions. If you like solving complex challenges and seeing your work deployed around the world with real impact, Northwood is the place to do it.
Role:
The Workplace Operations Associate will ensure our manufacturing and workplace spaces are organized, functional, and ready for daily use.
What you'd do
- Respond to facility requests, troubleshoot routine issues, and coordinate repairs or escalate needs to the appropriate internal team or service provider.
- Support daily operations across production lines, the machine shop, inventory areas, and office space, helping minimize disruptions to work.
- Track preventive maintenance, inspections, work orders, and facility records to help keep the site operating reliably.
- Coordinate on-site vendors and contractors, including scheduling visits, arranging access, and following up on completed work.
- Help maintain organized, functional shared spaces and support changes to layouts, equipment placement, and employee work areas.
- Identify recurring issues and suggest improvements to facility processes, service schedules, and the employee workplace experience.
What they want
- 2+ years of experience in facilities, workplace operations, property operations, or a related role.
- Experience coordinating maintenance requests, service providers, or day-to-day operations in a busy facility.
- Strong organizational skills and attention to detail, including the ability to track multiple requests through completion.
- Clear communication skills and a practical, service-oriented approach to working with employees, vendors, and cross-functional teams.