CW Technical Support Services Intern (Spring 2027)

Louisiana Blue

Hours: Part time
Where: Corporate - Baton Rouge, LA
Posted: Sep 16

We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with us.

Residency in or relocation to Louisiana is preferred for all positions.

Job Duties:

Required Qualifications:

An Equal Opportunity Employer

All internal employees please apply through Workday Careers.

PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI)

Additional Information

Please be sure to monitor your email frequently for communications you may receive during the recruiting process. Due to the high volume of applications we receive, only those most qualified will be contacted.

What you'd do

Assists internal customers (users) with various hardware and software related technical issues and requests.
Performs computer equipment moves / add / changes.
Develops, manages and builds positive relationships. Partners with clients, peers, and other teams to ensure timely assistance and quality technical support to meet needs of clients.
Accurately documents troubleshooting steps and work tasks within the Blue Cross ticketing system.
Degree program(s) / Current Status: Junior or Senior level undergraduate or graduate student pursuing a degree in Information Technology, ISDS or a related field.
Cumulative GPA: 3.0 preferred; 2.8 minimum cumulative GPA.
Must have hardware and software troubleshooting skills.
Must maintain complete confidentiality of information encountered.
Must demonstrate effective oral and written communication abilities.

Starts: 2026-09-16