The board
- Hours
- Full time
- Where
- US NY Waterford
- Posted
- Sep 2
Job Title:
Summer 2027 Intern - Service Quality
Summary:
As a Service Quality Intern at Momentive's Waterford, NY site, you will use AI-driven analytics and data-based problem-solving to help improve customer service performance and reduce customer complaints. Working with quality, logistics, and customer-facing teams, you will analyze complaint data across severity, business impact, customer segments, transportation lanes, logistics providers, and root causes to identify the highest-impact improvement opportunities. Your work will help define targeted action plans that support Momentive's goal of significantly reducing customer complaints while focusing resources where they will deliver the greatest results.
What they want
- Bachelor's degree in mathematics, logistics, or statistics
- Coursework in statistics, data analytics, supply chain/logistics, operations research, or process improvement is preferred.
- The candidate must be actively enrolled in an undergraduate or graduate program at the time of application and for at least one semester following the conclusion of the internship.
- The candidate is expected to be available 40 hours a week for a period of 10-12 weeks between the months of May and August.
About Momentive
Momentive is a premier global advanced materials company with a cutting-edge focus on silicones and specialty products. We deliver solutions designed to help propel our customer’s products forward—products that have a profound impact on all aspects of life, around the clock and from living rooms to outer space. With every innovation, Momentive creates a more sustainable future.
- Starts
- 2026-09-01