The board
- Pay
- $41,379–$107,332/yr
- Hours
- Full Time
- Where
- Quantico, VA
- Posted
- Sep 11
Be Challenged and Make a Difference
In a world of technology, people make the difference. We believe if we invest in great people, then great things will happen. At AnaVation, we provide unmatched value to our customers and employees through innovative solutions and an engaging culture.
AnaVation is seeking an IT Support Specialist to join our growing work program to support a wide range of IT-focused tasks. We are seeking a team member who will provide superior customer service and is committed to the successful operation of our customer’s information technology systems. The selected candidate will work with customers remotely and in person, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency.
What you'd do
- Associates Degree in Computer Science, Computer Information Systems or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience
- 2 years of related IT experience
- Must hold a Current Top Secret clearance. Will be required to undergo a CI poly.
- Technical Knowledge: Basic understanding of Windows/Mac/Linux environments, networks, and hardware components. Familiarity with implementing security hardening settings (STIGs)
- Problem-Solving Skills: Ability to diagnose and fix technical faults quickly, either independently or by escalating complex issues.
- Communication Skills: Strong customer service mindset to assist non-technical staff at all organizational levels. Ability to explain technical concepts to personnel of all skill levels. Ability to compile information into useful reports.
About AnaVation · AnaVation Job Opportunities
AnaVation is the leader in solving the most complex technical challenges for collection and processing in the U.S. Federal Intelligence Community. We are a US owned company headquartered in Chantilly, Virginia. We deliver groundbreaking research with advanced software and systems engineering that provides an information advantage to contribute to the mission and operational success of our customers.