Business Analyst Intern - Aftermarket

What you'd do

• Assist with used equipment sales and rental operations, including data entry, reporting, and coordination with sales teams.
• Support warranty processes by tracking claims, maintaining records, and ensuring timely resolution.
• Contribute to parts sales initiatives, including customer support, order tracking, and inventory management.
• Support parts distribution activities, ensuring timely and accurate delivery of parts to customers and service centers.
• Collaborate with cross-functional teams to identify opportunities to enhance business processes through improved systems, automation, and data management.
• Provide general administrative, analytical, and technical support to the Aftermarket team.

What they want

• Student working towards bachelor’s degree
• Currently pursuing a Bachelor’s degree in Business, Information Systems, Supply Chain, or a related field.
• Completed classes or education in general business structures and processes.
• Experience with relational databases and SQL.
• Experience in programming, scripting, logic, algorithms, and other systems development skills.
• Demonstrated interest in business processes and how systems and data can enhance operational performance.
• Ability to visually graph and document processes in Visio (or equivalent) to depict current and future state processes.
• Ability to analyze processes and systems to understand, document, and communicate changes in technical, process, and human domains.
• Experience with Agile development philosophies, techniques, and rituals.
• Experience with the SDLC including Requirements Analysis, Design, Installation, Development, Testing (application code and user acceptance), and Deployment

About Oshkosh

JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry.