Network Strategic Operations Coordinator

Talkspace · Network & Clinical Quality

Where: New York, NY (Remote)
Posted: Aug 25

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!

We are looking for an experienced Network Strategic Operations Coordinator to join our Network & Clinical Quality team. This role would be responsible for coordinating and supporting the planning, implementation, and launch of strategic initiatives across Network Operations, ensuring projects remain organized, on track, and within scope from planning through execution.

What you'd do

Network Operations & Strategic Initiatives
Coordinate the planning, implementation, and execution of new initiatives and strategic projects related to Network Operations.
Serve as project manager for assigned initiatives, developing project plans, timelines, milestones, action items, and launch requirements.
Support initiatives from initial concept and planning through implementation, launch, and post-launch follow-up.
Coordinate cross-functional stakeholders to ensure projects remain on track, within scope, and aligned with business objectives.
Monitor project progress, identify risks or barriers, and proactively escalate issues and recommend solutions.
Organize and maintain project documentation, trackers, status reports, and other materials necessary to support successful project execution.
Coordinate project meetings, establish agendas, document action items, and ensure appropriate follow-up.
Support the development and implementation of new processes, workflows, and operational procedures associated with strategic initiatives.
Exercise critical thinking and problem-solving skills to identify opportunities for process improvement and make recommendations to improve operational efficiency.

What you get

Comprehensive Medical, Dental and Vision plans
Pre-tax benefits: HSA/ FSA
401k Retirement Savings Program with matching up to 4%
Voluntary benefits including disability, basic life or pet insurance, etc.
Monthly Wellness Stipend to promote mental and physical self-care
Flexible PTO and Remote First Environment
Regular team events, including Wellness Workshops and Team Building Events
Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!