Autonomous Vehicle Operations Specialist

May Mobility · Operations

Pay: $50,000–$55,000/yr
Where: Eden Prairie, MN - Onsite
Posted: Aug 14

May Mobility is transforming cities through autonomous technology to create a safer, greener, more accessible world. Based in Ann Arbor, Michigan, May develops and deploys autonomous vehicles (AVs) powered by our innovative Multi-Policy Decision Making (MPDM) technology that literally reimagines the way AVs think.

Our vehicles do more than just drive themselves - they provide value to communities, bridge public transit gaps and move people where they need to go safely, easily and with a lot more fun. We’re building the world’s best autonomy system to reimagine transit by minimizing congestion, expanding access and encouraging better land use in order to foster more green, vibrant and livable spaces. Since our founding in 2017, we’ve given more than 500,000 autonomous rides to real people around the globe. And we’re just getting started.

What you'd do

Monitor and support autonomous vehicles in real time during operations
Ensure that operations during each shift follow rigorous safety guidelines
Follow daily protocols and track site performance metrics to systematically improve outcomes
Address technical problems and coordinate with engineering teams for timely resolutions
Train and help develop autonomous vehicle operators by conducting team huddles and coaching through video review or ride-alongs
Monitor health of vehicles at all times using company tools for observation
Log real time feedback regarding autonomy performance to be sent to engineers
Maintain accurate records of vehicle operations and performance
Investigate and complete accident reports, incident escalations, and customer complaints
Interact with the public as an ambassador for May Mobility’s technology

What they want

Eager to take on a first-time people management role and grow as a confident, inspiring leader.
Experience taking leadership of processes and driving continuous improvement in a fast-adapting and customer-focused environment.
Previous experience working at a technology focused company
Experience working in Google Suite Application (Gmail, sheets, docs, etc.)
Valid U.S. Driver's License
Experience as a leader in a fast-adapting and customer-focused environment
Associates degree or higher in Business, Technical Operations, or related area
Prior experience in operations or logistics or Fleet Management
Must be able to remain in a stationary position 50% or more of the time

What you get

Comprehensive healthcare suite including medical, dental, vision, life, and disability plans. Domestic partners who have been residing together at least one year are also eligible to participate.
Health Savings and Flexible Spending Healthcare and Dependent Care Accounts available.
Rich retirement benefits, including an immediately vested employer safe harbor match.
Generous paid parental leave as well as a phased return to work.
Flexible vacation policy in addition to paid company holidays.
Total Wellness Program providing numerous resources for overall wellbeing