At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient.
What you'd do
- Data Operations Support
- Lead Management: Own the end-to-end lead upload process for all partner-related campaigns and events, ensuring clean data formatting, proper tagging, and accurate partner attribution.
- Data Hygiene: Routinely audit campaign member statuses and partner accounts to ensure data accuracy for executive leadership reporting.
- Content and Asset Coordination
- Toolkit Packaging: Coordinate the assembly, packaging, and distribution of global "campaign-in-a-box" kits that partners can easily execute independently.
- Portal Management: Keep the self-service Partner Portal organized and up-to-date, ensuring assets are easily discoverable by our partner network.
- Asset Support: Assist in reviewing partner-submitted, co-branded materials to ensure alignment with brand guidelines before they are published.
- Event Logistics Support
- Partner Summit/Events Support: Serve as a core coordinator for our annual Partner Summit/PABs etc., managing project timelines, registration tracking, vendor communications, and on-site or virtual logistics.
What they want
- Experience: 3–4 years of experience in Marketing Operations, Event Coordination, or Partner/Channel Marketing support roles.
- Technical Aptitude: Hands-on experience with Salesforce (SFDC); familiarity with Tableau (or similar BI tools) for building basic reports is highly desirable.
- Excel/Data Skills: Strong spreadsheet skills (Excel/Google Sheets) for formatting partner lead lists and tracking budgets.
- Asset & Content Delivery: Experience organizing digital assets, managing shared drives, or updating a Partner Relationship Management (PRM) platform/CMS portal.
- Event Logistics: Proven experience helping plan and execute corporate events, webinars, or large-scale internal/external meetings.
- Organization: Exceptional attention to detail and project management skills—you are someone who gets energized by checklists, deadlines, and tidy data.
- Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $79,840 - $99,800.
- Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $84,480 - $105,600.
- Based in the San Francisco Bay area, California: $98,840 - $117.300.
- This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan.
- All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.