Commercial Banking Client Representative - Equipment Finance

What you'd do

• Serve as the primary day-to-day contact between commercial banking customers and U.S. Bank.
• Maintain and expand client relationships by providing exceptional customer support and service.
• Research and resolve invoicing questions, account inquiries, and client concerns.
• Process invoice adjustments, modifications, and related requests accurately and efficiently.
• Navigate multiple systems and resources to investigate issues and identify solutions.
• Work proactively to identify potential problems, compliance concerns, and customer needs.
• Partner with internal teams to ensure timely resolution of client requests.
• Identify products and services that may meet customer needs and support relationship growth.
• Develop working knowledge of assigned business areas and client accounts through regular interaction and execution of departmental processes.
• Manage multiple priorities while delivering a high-quality client experience.

What they want

• High school diploma or equivalent
• Two to four years of experience in financial services industry
• Associate's degree, or equivalent work experience
• Three to five years of experience in financial services industry

What you get

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law