The board
- Hours
- Full time
- Where
- WI Madison
- Posted
- Sep 21
An internship with our company is a great opportunity to build your skillset and explore your career interests. Our summer student internship is a 10 to 14 week program that starts in mid May and ends in August. During your internship, you'll work on impactful projects that make a difference at our company, with our customers, and in our communities.
You'll also gain exposure to different areas of our business and have numerous opportunities for networking and coaching.
Interns may be eligible for a one-time hiring bonus to assist with housing costs depending upon proximity to our company office location.
Compensation Minimum: $25.00
Compensation Maximum: $39.00
As a Claims Operations intern, you will support teams responsible for Claims Quality Assurance, Knowledge Management, and Training by working on projects that help improve claim handling consistency, employee development, an…
What you'd do
- Develop an understanding of our business, corporate culture and structure to support your work.
- Contribute creative ideas and strategic approaches in response to changing situations.
- Analyze claims quality, training, and operational data to identify trends, develop insights, and support recommendations for process improvement initiatives.
- Assist in the creation and maintenance of knowledge management resources, including job aids, training materials, process documentation, and knowledge articles.
- Support reporting, dashboard development, and AI-enabled operational projects by leveraging tools and technology to improve claim handling consistency and employee effectiveness.
- To ensure a strong start, all employees participate in our New Employee Orientation during their first week.
- This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth.
- At times, sessions may be delivered virtually based on scheduling and availability.
- Offer to selected candidate will be made contingent on the results of applicable background checks
- Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
- Sponsorship will not be considered for this position unless specified in the posting
What they want
- Must be in student status at an accredited 4-year college or university during the internship, graduating August 2027 or later.
- Must be pursuing a Bachelors, Masters, or PhD.
- Major/program must align with internship role.
- Demonstrated analytical, problem-solving, and communication skills with experience using data to identify trends and present findings.
- Experience with Microsoft Excel, PowerPoint, and AI-powered tools (e.g., Copilot, Claude) preferred; familiarity with SQL, data querying, reporting tools, or technical writing is a plus.
- Effective written and verbal communication skills, including experience with business writing, technical documentation, research, and information synthesis.
- Starts
- 2026-09-21