The board
Mercor · Operations- Pay
- $120,000–$200,000/yr
- Where
- San Francisco
- Posted
- Aug 11
Mercor's mission is to organize human intelligence to power the AI economy. We're a leading AI data company, building the layer between human expertise and frontier models. Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models. Mercor's APEX benchmark family measures AI's real-world impact on professional work. Mercor Enterprise brings this same infrastructure to Fortune 500 companies: helping companies capture how their best people actually work, translating that expertise directly back into agents.
Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society.
What you'd do
- Own quality programs for designated accounts or projects in various human data domains.
- Own outcomes end to end for quality programs on projects: from initial brainstorming and operational execution to final, detailed delivery of audit results and quality insights.
- Develop technical solutions to auto-evaluate quality of our datasets and proactively root-cause issues.
- Actively identify opportunities for automation and technical simplification — leveraging LLMs, databases, and scripting where applicable.
- Devise systems to evaluate auditor and human data talent performance, ensuring adherence to quality standards and identifying process improvement opportunities.
- Report on quality through regular monitoring and maintenance of quality performance metrics and KPIs.
- Develop, update, and regularly present leadership-facing reports to inform company operations and strategy on human data deliveries.
- Work cross-functionally across engineering, account operations, and other stakeholders to execute on delivering SLAs for high-priority projects.
- Help hire and maintain a 30+ auditor workforce for quality control; coach and develop specialists in the auditor pool to achieve high-impact outcomes that drive quality in our customer engagements
- 3+ years of experience owning high-impact technical and operational outcomes
- A strong bias for being results-driven, and experience being entrepreneurial/scrappy: building systems from scratch, including technical and operational solutions, and working under pressure in high-urgency environments
- Strong communication skills across leadership, strategic project leads, cross-functional stakeholders, and our auditor workforce
What you get
- Base cash comp from $120K-$200k
- Aggressive bi-annual performance bonus structure
- Generous equity grant vested over 4 years
- $15K relocation bonus (for moving to the Bay Area)
- $10K housing bonus (if you live within 0.5 miles of our office)
- $1.5K monthly stipend for meals
- Free Equinox membership
- $200 monthly laundry reimbursement
- $200 monthly personal wellness reimbursement
- Health, Dental, Vision insurance