The board
Warp · Customer Success- Pay
- $70K – $110K • Offers Equity
- Where
- New York
- Posted
- Jun 5
Warp is the AI-native Employee Management Platform for ambitious companies. HRIS, payroll, benefits, IT, tax compliance, and more, all built from scratch on one AI-native platform.
Every company runs on its people, and the software that manages them is some of the oldest in the enterprise. Incumbents like ADP and Workday built their businesses on complexity and large ops teams. Warp is built for AI to be the primary operator. Every advance in LLM capability widens our lead.
We process $X billion in annual payments for high-growth companies across all 50 US states + globally.
We've raised $85M from Battery Ventures, Sapphire Ventures, Peak XV, Sound Ventures (Ashton Kutcher), and Y Combinator, alongside operators including Tobi Lütke (Shopify), Claire Hughes Johnson (Stripe), and the founders of Dropbox and Replit.
What you'd do
- Bachelor's degree in Accounting, Finance, Business, or related field (or equivalent experience)
- 2-4 years of payroll or payroll tax experience
- Strong attention to detail and exceptional organizational skills - you rigorously track every deadline, document, and follow-up
- Excellent written and verbal communication skills with ability to translate complex tax concepts for non-technical audiences
- Comfort juggling high notice volume and shifting priorities while maintaining exceptional customer experience
- Experience with project management tools (Jira, Linear) and collaboration platforms (Slack, Zoom, Notion)
- Proficiency with Google Sheets for data analysis and reconciliation
- Experience with Mastertax or similar tax filing platforms
- Comfortable making phone calls to tax agencies and researching compliance requirements
- Willingness and openness to learn new things daily
What you get
- Direct mentorship from experienced tax operations professionals
- Opportunity to own end-to-end tax compliance processes
- Exposure to emerging tax tech and AI tools
- Collaborative team environment with clear career growth path
- Competitive salary and benefits
- 100% Health Coverage: Comprehensive medical, dental, and vision plans for you and your dependents.
- 401(k) Matching: Start investing in your future from day one.
- Unlimited PTO: We offer flexible PTO, meaning you’re trusted to take the time you need to recharge while balancing your responsibilities and team commitments.
- Commuter Benefits: Pre-tax commuter benefits for your daily trip to our NYC office.
- Catered Lunch Daily: Great food, every day, on us. No meal prep, no decision fatigue.