Business Partner Analyst

Stripe · 4176 Support S&A

Where: US-SF, US-Seattle, US-NYC, US-Chicago, US-Georgia or US-Remote
Posted: Jul 30

In this role, you’ll be the go-to expert for your business area. You’ll be hands-on and responsible for delivering critical insights, ensuring data driven decision making is at the core of what we do. You’ll also partner with leadership to drive business strategy, planning, goal-setting and performance tracking. You may also scope and lead mission critical projects and execute on strategic initiatives.

What you'd do

Metrics & Insights: Wrangle large, highly complex datasets using SQL into actionable insights and become the data expert for your business area.
Develop metrics and large-scale dashboards to track the health of our user-facing and internal teams.
Perform analyses (using SQL & other analytical tools/languages), identify trends, conduct research, build models, all to deliver objective, critical insights that can inform leadership of opportunities, risks, and strategic priorities.
Communicate with executives: Create narratives and documents that tell the story of your business area to influence senior Operations leadership and Stripe executive team decision making
Stakeholder management: Influence and drive cross-functional change by partnering with stakeholders across a wide internal network of globally distributed teams, including Ops, Finance, Data Science, Product/Engineering, and more
Drive operational excellence: Design, optimize and drive operational reviews and rhythm of the business.
Guide the planning and goal-setting process for your business area, as well as progress checks throughout the year.
Bring and consistently apply a ROI lens to all operational decisions, so we can make better-informed trade-offs
Support planning: support with forecasting/planning processes for Financial Crimes, including near/medium/long-term planning, to enable leadership to make strategic decisions

What they want

5+ years of prior experience in analytical and strategic roles in management consulting, Operations, Support, Risk or Financial Services
Outstanding analytical ability, expert in SQL and understanding of data relationships
Outstanding communication, presentation skills & stakeholder management skills
Experience working in or with Operations, Support, Risk, Trust & Safety, Financial Crimes, or Financial Services
Expertise working cross-functionally and with globally distributed teams to drive business and operational goals using data
Ability to connect the big picture to minute details, toggling between them to set and operationalize strategy

About Stripe · 4176 Support S&A

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.