The board
- Pay
- $24–$26/hr
- Where
- Rochester, NY
- Posted
- Sep 18
What we do
Megazone US is a cloud Managed Service Provider. Companies hand us the cloud environments that run their business — applications, databases, networks — and we keep them running, secure and affordable across AWS, Azure and Google Cloud. In practice that means: monitoring customer systems 24x7 and responding to alerts; patching, backups and tested restores; reviewing accounts against security baselines and supporting audits such as SOC 2; analysing cloud bills and cutting waste (FinOps); automating repetitive work with scripts and infrastructure-as-code; and explaining all of it clearly to the customer. Our parent company is Korean and our customers are global, so you also see how a real follow-the-sun operation runs.
What you'd do
- Work a real ticket queue alongside a mentor engineer — access requests, monitoring changes, inventory and tagging clean-up — owned end to end.
- Run scheduled health checks, patching windows and backup verification with an engineer.
- Pull cloud cost and usage reports and flag waste; help build the savings case.
- Write and improve runbooks and knowledge-base articles the whole team uses.
- Build one automation — a script or dashboard — that removes a recurring manual task.
- Second-block co-ops go further: incident response, migration support, and Terraform contributions under review.
- Cloud platforms: core AWS services (EC2, S3, IAM, VPC, RDS, CloudWatch) and their Azure and Google Cloud equivalents; how enterprise cloud is really organised — many accounts, landing zones and guardrails.
- Operations: Linux and Windows administration, monitoring and alerting with Datadog and CloudWatch, incident and change management in Jira Service Management, backup and disaster recovery.
- Automation: Python or Bash against cloud APIs, Terraform, Git and code review, an introduction to containers and Kubernetes.
- Security and cost: least-privilege access, cloud security baselines, what a SOC 2 audit asks for, and how to read and reduce a cloud bill.