The Distributor Operations Management Analyst supports the Logistics & Fulfillment Team) by executing daily/weekly operational routines, maintaining process documentation, compiling performance and controls reporting, and coordinating follow-up actions across logistics functions and external stakeholders. The role focuses on consistent execution, audit-ready evidence management, issue tracking, and stakeholder support to ensure logistics processes are performed in a controlled, compliant, and repeatable manner.
Specialty Focus: This role supports logistics standards, best practices, and internal controls governance through documentation upkeep, evidence collection, controls testing coordination, access review administration, and audit/walkthrough readiness activities.
Core Responsibilities: Process Analyst (≈80%)
What you'd do
- Executes standard work and recurring routines (daily/weekly/monthly) that support logistics performance management and controls compliance.
- Tracks open actions, due dates, and owners; escalates aging items and supports closure documentation.
- Coordinates meeting materials (agendas, pre-reads, notes, action logs) for operating reviews, controls checkpoints, and audit readiness touchpoints.
- Supports issue triage by gathering facts, documenting problem statements, and routing items to the appropriate process owner for resolution.
- Builds and maintains routine reports and trackers (service, quality, inventory, claims, access reviews, controls evidence status) using spreadsheets and available system outputs.
- Validates data completeness and flags anomalies; coordinates corrections with system/process owners.
- Compiles monthly/quarterly KPI and controls reporting packs; ensures consistent formatting, definitions, and version control.
- Maintains process documentation (SOPs, narratives, job aids, RACI/hand-offs, checklists) by incorporating approved changes and confirming document owners, effective dates, and storage locations.
- Supports training deployment by preparing materials, tracking completion, and organizing refresher sessions as requested by process owners.
- Ensures operating procedures and control steps are communicated consistently to impacted teams and third parties (as applicable).
What they want
- Bachelor’s degree or equivalent experience.
- 2+ years of experience in logistics, supply chain, operations, internal controls, audit support, or related administrative/analytical work.
- Strong attention to detail with ability to organize evidence, maintain trackers, and meet deadlines.
- Proficient in spreadsheets and basic data analysis; comfortable working with reports extracted from ERP/WMS/Shipment Visibility TMS tools.
- Clear written and verbal communication skills; able to follow established procedures and escalate issues appropriately.
- Ability to sit/stand for extended periods and work on a computer; occasional lifting may be required.
- Field/onsite visits, warehouse/transportation facility walk-throughs, or audit support may be required; travel as needed.
- Starts
- 2026-10-01