The board
Cortica · Client Experience- Where
- Dedham, Massachusetts, United States
- Posted
- Nov 14, 2025
Cortica is looking for a Site Care Coordinator to join our growing multi-disciplinary team.
What will you do?
Patient Care Navigation:
Scheduling Optimization:
Communication and Collaboration:
Technology Utilization and Best Practices:
We’d love to hear from you if:
Your Compensation and Benefits:
EOE. This posting is not meant to be an exhaustive list of the role and its duties. Please review the job description in the following link: https://bit.ly/3NkEi7S
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E-Verify Participation
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What you'd do
- As Site Care Coordinator, you will play a crucial role in optimizing client and provider scheduling to enhance service delivery and operational efficiency.
- As a consistent point of contact for families, you’ll collaborate closely with site leadership—including clinical, operational, and shared services (e.g., RCM, Scheduling, Enrollment, etc.)—to maintain a cohesive site culture, uphold the highest standards of care, and guide families through their journey at Cortica.
- By facilitating communication between families and various teams, the Site Care Coordinator ensures seamless coordination of care.
- This role is essential in managing cancellations, rescheduling, and implementing optimal scheduling practices that align with client needs and provider capacity.
- This position requires an on-site presence to effectively manage and oversee scheduling processes and address concerns promptly.
- Guide patients through care pathways efficiently, monitoring their progress and proactively identifying and addressing care delays and barriers.
- Serve as the point of contact for families, streamlining communication and guiding them through their Cortica journey.
- Keep families informed about wait times for services.
- Create scheduling plans that adhere to best practices, ensuring providers are utilized to their full capacity while aligning with the clients' needs.
- Collaborate with clinical teams to integrate strategies into broader care plans, promoting a holistic approach to care.