IS Intern: AI & Automation (Managed Services) Summer 2027

Blue Cross Blue Shield of Nebraska

Apply at Blue Cross Blue Shield of Nebraska

Hours: Full time
Where: Omaha, NE
Posted: 6 days ago

At Blue Cross and Blue Shield of Nebraska, we are a mission-driven organization dedicated to championing the health and well-being of our members and the communities we serve.

Our team is the power behind that promise. And, as the industry rapidly evolves and we seek ways to optimize business processes and customer experiences, there’s no greater time for forward-thinking professionals like you to join us in delivering on it! As a member of Team Blue, you’ll find purpose, opportunities and the support you need to build a meaningful career and make a powerful impact in our community.

To millions of Americans, Blue Cross and Blue Shield means peace of mind when it’s needed the most. That’s because the Blue Cross and Blue Shield brand represents the nation’s largest and most experienced health care benefit companies, providing insurance coverage to 1 out of every 3 Americans.

What you'd do

Automation & Scripting: Build, test, and deploy automation scripts, workflows, and bots (using Python, PowerShell, and low-code tools such as Power Automate) to streamline repetitive operational tasks and manual processes.
AI-Enhanced Operations (AIOps): Experiment with AI tools like Microsoft Copilot to improve alert triage, event correlation, anomaly detection, and root-cause analysis across the environment.
Observability & Monitoring: Help implement monitoring, alerting, and dashboarding strategies; tune performance; and support site reliability engineering (SRE) practices to improve uptime and resiliency.
Cloud & Infrastructure Automation: Contribute to infrastructure-as-code and cloud automation initiatives in Azure, supporting scalable, secure, and self-healing operations.
Collaboration & Mentorship: Partner with engineers across IT Operations, Cloud, Network, and Application/Integration Engineering. Participate in daily stand-ups, sprint planning, and retrospectives.
Capstone Project: Tackle a real-world challenge such as automating a manual operational workflow, building an AI-assisted monitoring dashboard, or reducing alert noise to improve mean time to resolution (MTTR).
Training & Development: Receive guidance from experienced engineers and participate in workshops, brown-bag sessions, and hands-on labs to grow your technical and professional skills.
AI & Automation: Microsoft Copilot, Power Automate / RPA, Python, PowerShell, event-driven automation
Cloud & Infrastructure: Azure, DevOps Pipelines, Infrastructure-as-Code, IaaS/PaaS/Container architectures
Observability & SRE: Monitoring, alerting, dashboards, performance tuning, resiliency patterns

What they want

High School diploma required
Currently pursuing an undergraduate or graduate degree in Computer Science, Information Technology, Management Information Systems, Software Engineering, Data Science, or a related field
Strong interest in automation, AI, and IT operations
Intellectual curiosity and a drive to learn
Strong communication, collaboration, and problem-solving skills
A positive attitude and a desire to have fun at work
Experience or interest in one or more of the following: Scripting or programming (Python, PowerShell, Bash) , AI/ML concepts such as anomaly detection and automation , Cloud computing and infrastructure automation (Azure) , Monitoring, observability, and site reliability engineering , Process improvement and workflow automation

Starts: 2026-09-29