2027 Undergraduate Summer Internship - Customer Experience Insights & Analytics

What you'd do

• You will play a pivotal role in our annual Parking Benchmark study for the Transportation Business Unit, taking on a position that involves several aspects of consumer insights.
• With the guidance of the Consumer Insights Manager, you will be instrumental in overseeing the success of this significant project.
• Your responsibilities will encompass survey programming, ensuring meticulous sample management, and executing comprehensive data analysis and visualization.
• You will also actively contribute to various ad hoc studies while engaging in end-to-end research functions to provide valuable insights to our internal clients, support other research initiatives, and participate in secondary research on pertinent topics.
• You will lend your experience to the analysis of our Customer Satisfaction study, adding depth to your experience and contributing to our boarder understanding of consumer preferences.
• Must be an active student in a bachelor's degree program in Marketing Research or related fields.
• Experience in data analysis using tools such as Excel, SPSS, and Q Research Software.
• A fundamental understanding of the consumer research process.
• Awareness of how consumer insights are gathered and analyzed.
• The ability to interpret data and lead it to key learnings that inform strategic recommendations.

About Dallas Fort Worth International Airport

We are Dallas Fort Worth International (DFW) Airport-one of the most successful airports in the world by any definition. We are recognized for our innovation, leadership, drive for excellence and talented employees. Our success is made possible because of the diverse talents of over 2,100 employees who champion our mission of providing an exceptional airport experience to our customers and connect our community to the world.