The board
Zipline · Sales- Where
- Kigali, Rwanda
- Posted
- Aug 28
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible.
What you'd do
- Serve as the primary liaison for health facilities in your region, resolving issues quickly and championing customer feedback.
- Analyze order and delivery data, conduct visits, and deliver tailored training that consistently raise service utilization for onboarded health facilities in line with the set targets for the nest.
- Support execution of use case growth plans to expand service adoption across your territory.
- Respond to facility concerns about drop-off points and engage relevant internal teams to resolve them. Identify, assess, and propose new delivery drop-off points that increase demand and LMD opportunities.
- Propose and execute customer engagement plans that improve working relationships with facility staff and community members
- Build strong working relationships with Regional and District Health Directors, Regional and District Expanded Program Immunization (EPI) Coordinators, Regional and District Store Offices, and all other relevant health stakeholders within your territory.
- In line with the broad sales and customer success strategy for the country and your nest, engage health stakeholders to integrate Zipline services into their supply planning, maintain a healthy buffer stock level at the nest for organic orders, and increase LMD opportunities.
- Coordinate medical and vaccine campaigns with the region and districts and ensure Zipline is a key part of campaign delivery planning within your territory.
- Ensure frequent updates of the stakeholder database and maintain accurate contact records.
- Develop and maintain trusted relationships with community leaders, regional, district and assembly political leaders, regulators, and local authorities to protect seamless operations and future expansions.