The board
- Hours
- Full time
- Where
- Malvern, Pennsylvania, United States
- Posted
- Sep 22
Job Title
INR Enrollment Representative
Job Description
As the INR Enrollment Representative, you will be the first point of contact for new patients in the International Normalized Ratio (INR) testing program, helping them start their health journey with confidence and support.
Your role:
You're the right fit if:
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is an office role.
What you'd do
- Receiving, processing, and entering new patient order forms and faxed enrollments into the system, following up with practices and patients via phone or email to obtain missing information.
- Contacting new patients to confirm insurance coverage and provide out-of-pocket cost estimates based on insurance responses.
- Managing both outbound and inbound calls through the patient and clinic call center, consistently meeting quality, accuracy, and performance standards.
- Scheduling remote INR testing training with contracted nurse trainers.
- This role requires working Monday-Friday between 9:30am-6:00pm EST.
- You’ve acquired 1+ years of experience in data entry, customer service or a call center. Experience within the medical field and knowledge of Protected Health Information (PHI) or HIPAA is preferred.
- Proficiency in Microsoft Office applications including Word, Excel and Teams.
- Excellent technical acumen, and the ability to efficiently navigate multiple technical platforms simultaneously while adapting to change with ease.
- You have a high school diploma, vocational education or a General Education Diploma (GED).
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Philips Transparency Details The pay range for this position in PA is $19.00 to $29.00 hourly. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skill…
- Starts
- 2026-09-22