IT Assistant

What you'd do

• Provide level 1 & 2 support to all point-of-sale system problems and escalate when necessary
• Initiates and implement improvements to areas of responsibility
• Conduct stadium walk-through to ensure all systems are operational prior to and during all events
• Replacement of defective hardware before, during and after events
• Diagnoses of software, firmware & hardware errors and breakage
• Maintain a thorough knowledge of the organization and adheres to all standards and practices

What they want

• The ideal candidate will have a minimum of an Associate degree
• Experience with Active Directory
• Preferred have Experience with POS, including MyVenue, SpotOn, Appetize POS, and Tapin2
• Knowledge in CAT5/6 crimping in different cable configurations. (Making LAN cables)
• Solid analytical and problem-solving skills; proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion; strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders.
• Possess effective communication skills
• Working knowledge of Microsoft applications to include operating system, office systems
• Ability to be on feet and walk long distances and work at outside concessions stands in all weather if at DSGP. Kneeling, crouching, crawling, bending, lifting, reaching.
• Ability to lift at least 50 lbs.
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.