Summer 2027 Intern - Program Management & Business Operations

What you'd do

• Develop an understanding of our business, corporate culture and structure to support your work.
• Contribute creative ideas and strategic approaches in response to changing situations.
• Support portfolio and initiative tracking by organizing information on scope, ownership, milestones, dependencies, risks, and outcomes.
• Gather and analyze program or operational data and translate findings into clear dashboards, summaries, and leadership-ready presentations.
• Document current-state processes, workflows, decisions, and lessons learned; identify opportunities to simplify or improve how work is completed.
• Create or enhance reusable program management resources, including templates, playbooks, governance materials, action logs, and knowledge repositories.
• Support meeting preparation and follow-up by synthesizing information, capturing decisions and action items, and maintaining organized documentation.
• Research and test practical uses of Microsoft 365, Copilot, automation, and other productivity tools to improve team efficiency and collaboration.
• To ensure a strong start, all employees participate in our New Employee Orientation during their first week.
• This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth.
• At times, sessions may be delivered virtually based on scheduling and availability.
• Offer to selected candidate will be made contingent on the results of applicable background checks

What they want

• Must be in student status at an accredited 4-year college or university during the internship, graduating August 2028 or later.
• Must be pursuing a Bachelors, Masters, or PhD.
• Major/program must align with internship role.
• Currently pursuing a degree in Business Administration, Management Information Systems, Business Analytics, Operations Management, Organizational Leadership, Organizational Development, Communications, Information Systems, or a related field.
• Strong analytical, organizational, written communication, and presentation skills, with the ability to synthesize complex or ambiguous information into clear outputs.
• Experience with Microsoft Excel, PowerPoint, Word, and collaboration tools; experience in Microsoft 365 Copilot, Power BI, SharePoint, or similar tools is a plus.
• Demonstrated initiative, curiosity, attention to detail, and ability to manage multiple priorities while working both independently and collaboratively.
• Coursework, project experience, or interest in program or project management, business operations, process improvement, data analysis, technology, or strategy.
• Up to 10%.