Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.
The Company operates Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc., a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji, Saturn, and other digital services.
We’re looking for a Partnerships Operations Specialist to join the Partnerships Operations team at Snap.
The person in this role will work across scaled support and education, creator program execution, budget operations, events, and team operations.
What you'd do
- Support technical and operational programs for creators and content partners, coordinating issue escalations, surfacing user feedback, and partnering with Product, Engineering, and other teams to drive resolution and improvements.
- Manage execution for programs, pilots, and new initiatives, coordinating timelines, participation, deliverables, payments, and cross-functional dependencies.
- Maintain the processes, documentation, and resources that enable consistent, high-quality support at scale.
- Identify recurring issues and operational gaps, translating them into opportunities to improve workflows, tools, and the overall partner experience.
- Support onboarding and education through lifecycle communications, product and program updates, newsletters, and educational resources.
- Partner cross-functionally to translate product, program, and policy changes into clear, actionable guidance for external partners and internal teams.
- Help evolve scaled education programs and channels to improve awareness and adoption of Snapchat products, features, and programs.
- Support key team operating rhythms and initiatives, including quarterly planning and Partnerships events.
- Manage budget and payment operations, including spend tracking, purchase orders, vendor onboarding, and creator and partner payments.
- Maintain clear processes, trackers, and documentation that provide visibility into priorities, ownership, and progress across the Partnerships organization.
What they want
- Strong organizational and project coordination skills, with the ability to manage multiple workstreams, deadlines, and stakeholders at the same time.
- High attention to detail and operational rigor, especially when managing payments, approvals, communications, event logistics, and program deliverables.
- Strong written and verbal communication skills, with the ability to turn complex product or program information into clear, actionable guidance.
- Demonstrated ability to independently manage defined operational workflows and cross-functional workstreams from planning through completion.
- Comfort working with spreadsheets, trackers, documentation, CRM systems, and project-management tools.
- Ability to learn new products, systems, and processes quickly and apply that knowledge to support creators, partners, and internal stakeholders.
- Interest in process improvement, automation, and using data or emerging tools to make recurring work more efficient.
- Bachelor’s degree or equivalent years of experience.
- 4+ years of experience in operations, consulting, program coordination, partner operations, support operations, marketing operations, events, or a related field.
- Experience managing operational workflows, trackers, documentation, or cross-functional projects with strong attention to detail.
- Starts
- 2026-09-25