Scheduling Coordinator - ABC Endoscopy and Imaging

What you'd do

• Manages case requests, ensuring accuracy and completion of all required preauthorizations and clinical screenings before placing on the schedule.
• Schedulers monitor requested times for alignment with case time averaging and scheduling policies/procedures.
• Collaborates with procedural area leadership to determine appropriate placement and alignment with staffing and targeted rooms in operation at specified times.
• Schedulers are integral players in ensuring all capacity, access, and utilization targets are met, resulting in achievement of budgetary/revenue expectations.
• Schedulers will be assigned primary specialties and services they support, while remaining able to meet needs for any service/specialty/department. High level of skill and understanding of Epic Optime required.
• Acts as the point of contact for procedural scheduling for all UAMS departments/clinics staff and providers.
• Must interact in a professional and friendly manner, exhibiting stellar communication and problem-solving skills.
• Focused on the end result of meeting the needs of patients in an efficient and effective manner while ensuring the schedule is appropriately managed.
• Communicates accurate and complete information; maintains strict confidentiality when necessary. Demonstrates positive working relationships with co-workers, management team, and ancillary departments
• Follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines.

What they want

• High school graduate, GED, or formal education equivalent plus (7) seven years of training and/or experience in business office administration, customer service, or related work of which three years’ experience is in patient registration, scheduling, or billing in a healthcare environment OR Bachelor's degree plus three years’ experience in patient registration, scheduling, or billing in a healthcare environment.