The board
- Hours
- Part time
- Where
- US-Washington-Bellevue
- Posted
- Sep 2
What the Role Entails
We are looking for a proactive and detail-oriented IT Operations Intern to join Tencent’s IT team in the PA office, United States. You will work closely with our IT Operations, Infrastructure, and Service Support teams to support daily IT operations, project delivery, data analysis, coordination, and continuous improvement initiatives.
This role is suitable for someone with an IT background who is interested in enterprise IT operations, service management, project execution, operational planning, and cross-team collaboration. You will gain hands-on experience in real business scenarios and support the team in improving IT service quality, delivery efficiency, and operational visibility.• Support day-to-day IT operations, including issue follow-up, service tracking, operational reporting, and documentation.
What you'd do
- You are a Bachelor’s or Master’s student in Information Systems, Computer Science, IT Management, Engineering, Business Analytics, Project Management, or a related discipline.
- You have a basic understanding of IT operations, IT service management, infrastructure, workplace technology, or enterprise IT support.
- You have strong organizational skills and are able to manage multiple tasks, follow up on details, and drive items to closure.
- You have experience or strong interest in project coordination, project management, operational planning, or service delivery.
- You are comfortable working with data and have experience using Excel or similar tools for data analysis, reporting, and tracking.
- Experience with dashboards or visualization tools such as Power BI, Tableau, Looker Studio, or similar platforms is a plus.
- Basic knowledge of automation tools, scripting, workflow tools, or AI productivity tools is a plus, but not mandatory.
- You are a quick learner, detail-oriented, flexible, and able to work independently in a fast-paced environment.
- You enjoy communicating with users and stakeholders, understanding their needs, and helping solve practical problems.
- You are curious, willing to explore new topics, and comfortable handling complex or ambiguous tasks.
- Starts
- 2026-08-19