The board
- Hours
- Full time
- Where
- Downers Grove, IL, USA
- Posted
- Sep 9
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
After successful completion of a formal training program, this individual contributor position works under close supervision, and within defined authority limits, to handle and resolve low complexity commercial claims for a specific line of business. Responsibilities include investigating and resolving claims according to company protocols, quality and customer service standards.
What you'd do
- Typically, Supervisor or above
What they want
- Strong desire to develop a wide breadth of knowledge and understanding of the commercial insurance industry, products and claims practices.
- Good verbal and written communication skills with the ability to demonstrate empathy while providing exceptional customer service.
- Ability to develop collaborative business relationships with both internal and external partners.
- Developing ability to exercise independent judgement, solve problems, and make sound business decisions.
- Analytical mindset with critical thinking skills
- Strong work ethic, with demonstrated time management and organizational skills.
- Ability to work in a fast-paced, collaborative environment at high levels of productivity.
- Knowledge of Microsoft Office Suite and ability to learn business-related software.
- Ability to manage multiple priorities and adapt to a changing environment.
- Ability to value diverse opinions and ideas
- Starts
- 2026-09-09