Special Collections Instruction & Program Coordinator

What you'd do

• Coordinate all Special Collections instruction and educational visit requests from initial inquiry through completion.
• Serve as the primary point of contact for faculty, instructors, and campus, community, and public groups requesting instructional sessions, tours, and educational visits.
• Coordinate scheduling, instructional spaces, collection availability, and related logistics to support successful learning experiences.
• Collaborate with Research Services colleagues, curators, archivists, and librarians to identify instructors, collections, and learning experiences that support course objectives and group needs.
• Provide operational support for instruction sessions and visits, including space, technology, instructional, and materials coordination.
• Maintain calendars, communications, workflows, procedures, and documentation to ensure consistent and effective service delivery.
• Collect, maintain, and analyze instructional statistics, assessment data, and participant feedback.
• Prepare reports and summaries to support assessment, planning, annual reporting, and decision-making.
• Identify trends and recommend improvements to instructional services, workflows, and learning experiences.
• Support the implementation and evaluation of instructional initiatives and service improvements.

What they want

• Experience coordinating projects, programs, services, or operations in a library, archives, museum, higher education, or other customer-focused environment.
• Excellent organizational skills with demonstrated ability to manage multiple priorities, deadlines, and competing demands.
• Effective written and verbal communication skills, with the ability to communicate effectively with a wide range of audiences.
• Demonstrated ability to work collaboratively in a team environment while exercising sound judgment and initiative.
• Experience collecting, maintaining, or reporting data to support assessment, planning, or decision making.
• Proficiency with common office productivity software (e.g., email, calendaring, word processing, spreadsheet, and collaboration tools)
• Ability to learn and effectively use new technologies and systems.
• Experience working in an academic library, archives, special collections, or other cultural heritage organization.
• Experience coordinating library instruction, educational programming, or public services.
• Familiarity with primary source pedagogy and active learning practices.